No Freon

Posted on August 16, 2002 in Weather

I spent from Tuesday until today trying to get the air conditioning people to arrange an appointment time for the pressure test their man said they needed to perform to find the freon leak. First they left messages. Then, when she called them back, their receptionist told Lynn to “just wait” for them to get around to getting back to us again: she couldn’t find the papers. Today I got fed up and called the insurance company to complain. Customer service rep called the repair service. “But we’ve been trying to reach him since Tuesday!” they claimed. I told her my story. There wasn’t a single message on our answering machines or other sign that they’d tried to contact us. “I’m just telling you what they told me, sir,” she said. Great. Nice to see that they are keeping tabs for us. But then, this is an insurance company. I called the air conditioning people as she instructed me to do so and lo! instant service. Of course, they’re not coming until Tuesday. And then they need another week or four to order the part. God help us if we have another 95 degree plus day. It’s bad enough that I have to drive up to San Bernardino, California to deliver some papers and listen to my mother’s stories about the insanity of my relatives. I could endure that combination down here, but up in good old Smogsville the air gods will be tacking on an extra ten degrees minimum and scouring the insides of my lungs with the soot and the grit that the West Wind ships in from Los Angeles. I’ll need my inhaler for that trip. And, if my mother hasn’t taken her meds, half a xanax to sleep off the effects of my visit.